MOHD AZMI, N. A.; NOORHIDAWATI, A.; YANTI IDAYA ASPURA, M. Librarians’ behavioral performance on chat reference service in academic libraries: Perceived importance vs actual practices. Malaysian Journal of Library and Information Science, [S. l.], v. 22, n. 3, p. 19–33, 2017. DOI: 10.22452/mjlis.vol22no3.2. Disponível em: https://ejournal.um.edu.my/index.php/MJLIS/article/view/9452. Acesso em: 24 apr. 2024.