Measuring Rental Satisfaction Among Young Generation: A Confirmatory Factor Analysis

Abstract

Previous studies have focused on housing affordability yet neglected the aspect of renting among the young generation. Besides, the lack of study tested on the instrument measuring renters’ satisfaction led to the aim of this study. This research uses four (4) variables such as housing conditions, housing security, housing environment, and institutional support in investigating the renters' satisfaction with their current house. A pilot study was conducted, which approached a total of 40 renters aged between 20 to 39 years old, who are currently renting in Malaysia. The findings reported on the reliability and normality results of the independent and dependent variables used in the research instrument. The results revealed that the instruments are reliable since the value of Cronbach's Alpha is more than 0.6, while the values of skewness and kurtosis are normally distributed. The findings confirm that the tested variables are significant in measuring the renters' housing satisfaction and are valid for the actual study. The study hoped to assist the government in providing a comprehensive rental policy, especially for renters, thus contributing to the richness of the housing literature.