EXAMINING THE IMPACT OF COMMUNICATION AND SELF-EFFICACY ON READINESS FOR CHANGE IN HIGHER EDUCATION INTERNATIONALIZATION IN INDONESIA

Abstract

In an effort to increase the competitiveness of higher education towards a world-class university, the Indonesian government encourages state universities towards internationalization, transforming the institution into a state higher education institution of an incorporated legal entity, or “Perguruan Tinggi Berbadan Hukum (PTN-BH)”. This study aims to examine the role of agents of change, communication in change, and self-efficacy of readiness for change recipients at universities that will change their legal entity to PTN-BH. This study was quantitative, utilizing a self-administered survey from a sample of 194 employees of PTN-BH. The collected data was analyzed using PLS with SmartPLS version 3.2.9. The results indicated that communication in change and self-efficacy affected readiness to accept change, while the role of agents of change failed to moderate the influence of communication and self-efficacy on readiness for change.  The study found that communication and self-efficacy significantly enhanced readiness for change among university employees during PTN-BH transformation, while the expected moderating role of agents of change was not supported. This is initial research and an open opportunity for future scholars to handle effective models in university change management for PTN-BH.