DATA GOVERNANCE IMPLEMENTATION IN INDONESIAN HIGHER EDUCATION: STRUCTURAL IMPACTS ON INSTITUTIONAL PERFORMANCE, DECISION-MAKING, AND DATA QUALITY
DOI:
https://doi.org/10.22452/Keywords:
data governance, higher education policy, institutional performance, Indonesian public universities, qualitative case study, contingency theoryAbstract
Data governance is essential in public universities, particularly in Indonesia, where robust data management is vital to achieving institutional objectives and improving overall performance. Although crucial, implementing robust data governance in many universities remains challenging due to the complexities of managing vast amounts of data and ensuring regulatory compliance, which often impacts operational efficiency and decision-making. This study explores the impact of data governance implementation within public universities in Indonesia. This study utilised a qualitative research approach, incorporating a case study methodology and semi-structured interviews as the primary means of data collection. Twenty-two participants in this study are policymakers and individuals responsible for the organisation's information systems and data management from eight public universities in Indonesia. This study found that data governance implementation in a public university has implications for performance, decision-making, data quality, and data security. These findings offer insights to help university management improve data governance implementation. However, the study faced limitations from online interviews, connectivity issues, and a lack of nonverbal cues. University resistance resulted in a smaller sample size, potentially affecting generalisability. Limited documentation on data governance implementation posed challenges. Future research could explore factors influencing data governance adoption and its relationship to emerging technologies such as AI and machine learning.
Keywords: data governance, higher education policy, institutional performance, Indonesian public universities, qualitative case study, contingency theory
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